Terms & Conditions

Welcome to Plant Partners. By accessing or using our website (www.plantpartners.in) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our website.


1. Introduction
These Terms & Conditions govern your use of our website, products, and services. “Plant Partners”, “we”, “our”, or “us” refers to the business entity operating this website. “You” refers to any visitor, user, or customer.


2. Eligibility
To use our website or place an order, you must:

• Be at least 18 years old, or
• Use the website with permission and supervision from a legal guardian

By using our website, you confirm that the information you provide is accurate and complete.


3. Product Information
We strive to display product details, plant care information, pricing, and images as accurately as possible. However:

• Colours may appear differently across screens
• Plant sizes, texture, and appearance may vary naturally
• Product availability may change without notice

We reserve the right to modify or discontinue products at any time.


4. Orders & Payments
a) Order Acceptance
Your order is considered accepted only after:

• Payment is successfully received
• We confirm the order via email or message

We may cancel or reject an order if:

• The product is out of stock
• Payment fails
• Shipping to your location is not possible
• Fraud or misuse is suspected

b) Payments
We accept payments through authorised and secure payment gateways. You agree to provide accurate billing and contact information.


5. Shipping & Delivery
We ship orders to locations supported by our logistics partners. Estimated delivery dates are for reference only and may vary due to:

• Weather conditions
• Operational issues
• Delivery partner delays
• Unavailable recipients

Once shipped, tracking details will be shared (if available). Risk of loss passes to you after the order is handed over to the carrier.


6. Returns, Replacements & Refunds
Since plants are perishable and can be affected by transit or environmental changes, our return and refund policies vary by product type.
For complete details, refer to our Shipping Policy.


7. Use of Website
You agree not to:

• Engage in any unlawful or fraudulent activity
• Copy, modify, or distribute website content without permission
• Attempt to hack or disrupt website operations
• Upload harmful files, scripts, or malware
• Misuse discount codes or promotional offers

We reserve the right to restrict or terminate access for violations.


8. Intellectual Property
All content on this site—including text, images, graphics, logos, product photos, and design—is the intellectual property of Plant Partners (or its licensors). You may not reproduce or use any content without written consent.


9. Third-Party Links
Our website may contain links to third-party services or websites. We do not control or endorse their content and are not responsible for their practices. Use them at your own discretion.


10. Limitation of Liability
To the fullest extent permitted by law, Plant Partners is not liable for:

• Any indirect, incidental, or consequential damages
• Delays in shipping or delivery
• Loss of plants or products due to improper care after delivery
• Issues caused by third-party service providers

Your sole remedy for dissatisfaction is to stop using the website.


11. Indemnification
You agree to indemnify and hold Plant Partners harmless from:

• Claims
• Losses
• Damages
• Legal fees

arising from your misuse of the website or violation of these Terms.


12. Changes to Terms
We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of the website means you accept the revised terms.


13. Contact Us
For questions or concerns regarding these Terms:
📩 Email: [email protected]